Mahindra Satyam Opening for Freshers

hi,

Please send your resumes to hr.rachana853@gmail.com and use the same subject.

Thanks & Regards,
Anand Pasunoori

   anand853  anandpasunoori

http://groups.google.com/group/itjobsforyou

---

 

Freshers IT Job Opening at Mahindra Satyam
Experience:

0 - 3 Years

Location:

Hyderabad / Secunderabad

Education:

UG - Any Graduate - Any Specialization PG - Any PG Course

Industry Type:

BPO/ITES

Role:

Customer Support Engnr/Technician

Functional Area:

IT-Support, Telecom, Hardware

Posted Date:

24 Jun

Desired Candidate Profile

Semitech Skill Set:

Graduate/Undergraduate (including B.E./B.Tech) with 0-3 years experience

Excellent English communication skills

Willing to work in night shifts

Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP

 

Job Description

Job Responsibilities:

• Answer calls and assess customer's technical support needs.
• Provide technical support for basic operations using documented procedures and available tools.
• Resolve customer issues, or escalate when necessary.
• Follow-up on issues and inform customer about the status.
• Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions.
• Provide system administration or product support.
• Support other team members on difficult calls.
• Participate in process improvement initiatives.
• Should have good communication skills.
• Should be ok to work in Night shift or Gravyard shift.
• Should be ok for rotational or split weekly off

 

Keywords: technical support, system administration, customer database, customer issues, ISP, LAN, Operating Systems, TCP / IP
Company Profile

Leveraging the Mahindra Satyam heritage of technology and consulting excellence, Mahindra Satyam BPO has developed one of the widest suites of BPO service offerings. We offer the complete spectrum of Outsourcing consulting, solutions and services to multiple industry verticals.

Our value-enhancing solutions and services are designed to not just cut costs, but drive measurable business value into the enterprise. We have the capability to sit across the table with our clients and define the Outsourcing strategy for them: Which operational services to Outsource; which to retain, competencies to secure, so on and so forth.

Mahindra Satyam BPO has proven full-service expertise for multiple industries including Insurance & Healthcare, Pharma, Banking & Finance, Manufacturing & Automobile, Media & Telecom, Animation and Energy & Power. Among the services we offer are ? Claims Processing, Policy Issuance and Premium Accounting. We also offer front office services like Contact Centers for Customer Service, Product Support and Helpdesk services. Additionally, we offer back office processes in the areas of Accounting, HR and other transaction-intensive activities.

As the world's first eSCM Level 4 BPO service provider, our global delivery standards have resulted in multiple long-standing client relationships with Fortune 500 companies, besides giving us a clear differentiation in the marketplace.

Contact Details
Company Name:

Mahindra Satyam BPO Ltd.

Website:

http://www.mahindrasatyambpo.com

Executive Name:

HR

Address:

Not Mentioned

Email Address:

=====-----=====-----=====
Notice: The information contained in this e-mail
message and/or attachments to it may contain 
confidential or privileged information. If you are 
   not the intended recipient, any dissemination, use, 
review, distribution, printing or copying of the 
information contained in this e-mail message 
and/or attachments to it are strictly prohibited. If 
you have received this communication in error, 
   please notify us by reply e-mail or telephone and 
immediately and permanently delete the message 
and any attachments. Thank you